Frequently Asked Questions
We created this section to answer the most frequently asked questions you may have when using our platform. Whether you’re an individual user or a professional, we aim to make your experience as simple and enjoyable as possible.
Here, you’ll find information on account creation, posting ads, security rules, and tips to maximize your chances of success. If you can’t find the answer to your question, feel free to contact us directly through our support form or customer service.
Your satisfaction is our priority, and we’re here to assist you every step of the way!
Tout-en-un-clic.com is an online classifieds platform and does not sell items directly. To make a purchase, you can contact the seller in several ways:
- Click on the Reveal Number icon to call the seller directly or send them a message via WhatsApp.
- Select the Send an Email to the Seller option if you prefer to contact them via email.
Create a free account here if you don’t have one yet. Once your account is ready, click on Post Your Ad and start filling in the required details.
To ensure your ad stands out, make sure to include:
- A clear and relevant title,
- A detailed description,
- The price,
- And high-quality photos of the item.
Your ad will be published once it has been reviewed and approved by our moderation team.
Get your online store and highlight your ads for better visibility with our plans. Purchasing a plan can be done in 4 easy steps.
- Access your seller dashboard and select the option You can purchase a membership from here at the bottom of the page.
- Choose the package that best suits your needs.
- Click on Proceed to payment, after which you will be redirected to our payment platform.
- After completing your payment, your account will be credited with the purchased plan, giving you access to your online store or the ability to highlight your ads and sell more.
If you post an ad with good quality(an appropriate title, a clear description, the price, and images of the item), it will be published directly.
The validation time during business hours is a maximum of 2 hours, and outside business hours, it can take up to 8 hours excluding weekends.
Once your ad is online, you will receive a notification email.
If your ad is rejected, you will receive a notification email explaining the reason for the rejection. Please modify your ad and resubmit it for approval.
All your ads will be available in your seller dashboard.
Each ad has a Report Abuse tab. Click on it and specify in the comment section the reasons why you are reporting this particular ad. We will receive the report and take action immediately.
You can also send the ad ID by email to [admin@tout-en-un-clic.com], or simply contact us by phone at the number provided in the Contact Us section at the bottom of the page, and someone will respond to your inquiry.
Particular accounts are intended for users who make occasional sales. For example, if you want to resell an unused item to make some income, you are considered a particular seller.
Professional accounts, on the other hand, are intended for individuals or businesses that:
- Buy products to resell them,
- Make wholesale sales regularly,
- Acquire items on behalf of their business,
- Offer services or products they have manufactured for commercial purposes,
- Or have a store or exhibition space to showcase their items to customers.
We place great importance on respecting copyrights and trademarks on our platform. By posting an ad on our site, you commit to not infringing on the intellectual property rights of others.
This means that:
- You cannot use images, texts, videos, or any other content protected by copyright without authorization.
- The use of trademarks is strictly regulated. If you mention a brand, you must have obtained the necessary permissions, unless you are the legitimate holder of those rights.
If a violation is reported, we reserve the right to remove the relevant ad and suspend the account of the user in violation.
We encourage our users to report any content that may violate these rules, to ensure a respectful experience in compliance with applicable laws.